The classic points of influence have shifted. Sales does not always have to be on site in person. Depending on customer segmentation alternative approaches can be chosen. An intelligent mix of direct person-to-person contact and digital sales methods is therefore decisive for your success in B B sales. showed that sales also work without the customer being there in person. And that benefits both sides due to the increased efficiency gain. Christian Soller Sales Consultant Sales for your Success GmbH Video formats in particular are of great importance here.
Whether for online showrooms or webinars - there are almost no limits to remote selling. This saves companies resources but increases efficiency at the same time. Inside Sales: The sales form of the future In comparison to a classic sales organization in the hybrid variant a sales-active internal sales Latest Mailing Database force (Inside Sales) supports the sales force. The two areas work hand in hand. The office staff should help the field staff wherever possible. For example in the new customer acquisition process in which he takes on the task of answering customer inquiries or preparing and following up on appointments. A sales-active inside sales can take over the complete digital customer approach so that the sales force can concentrate purely on the deal. Customer and market information obtained through a purely digitized form of sales - inside sales - is extremely valuable for your company.
Inside Sales employees can enter the customer data into the CRM parallel to the conversation and answer the first question with a short online research. There is great potential here in acquiring new customers increasing your CRM data quality and maintaining existing customers. Conclusion The result is high customer satisfaction and loyalty with efficient use of resources. This makes your sales organization significantly more profitable and taps into previously unused sales potential. But it still applies that no deals are generated without personal customer contact in B B sales. With the switch to the hybrid form of distribution your organization becomes flexible.